SMS TERMS & CONDITIONS
Last Updated: January 30, 2026
These SMS Terms & Conditions (“SMS Terms”) govern participation in text messaging programs operated by Americanna Wellness, Inc. (“Company,” “we,” “our,” or “us”), including those related to the Dragon Pain Relief brand.
By opting in to receive text messages from us, you agree to these SMS Terms, our Privacy Policy, and our Terms of Use, each incorporated by reference.
1. Program Description
By opting in, you consent to receive recurring automated marketing and transactional text messages from Americanna Wellness, Inc., which may include:
- Order confirmations, shipping updates, and account notifications
- Promotional offers, discounts, and product announcements
- Program updates, loyalty offers, or event notifications
Messages may be sent using an automatic telephone dialing system or similar technology.
Consent to receive SMS messages is not a condition of purchase.
2. Opt-In Methods
You may opt in to receive SMS messages by:
- Entering your phone number on our website and affirmatively consenting
- Checking an opt-in box during checkout, account creation, or promotions
- Submitting your phone number through a sign-up form, pop-up, or landing page
- Texting a keyword to a designated short code or long code (if applicable)
By opting in, you confirm that:
- You are 21 years of age or older
- You are authorized to use the phone number provided
- You understand that message frequency may vary
3. Message Frequency
Message frequency will vary based on your interaction with us, but typically ranges from 2–8 messages per month, unless otherwise stated at the point of opt-in.
4. Subscription-Related Messages
If you are enrolled in a Subscription, you may receive transactional text messages related to your Subscription, including but not limited to:
- Order confirmations
- Renewal reminders
- Failed payment or billing issue notices
- Account or Subscription status updates
These messages are considered service-related communications and may be sent regardless of promotional messaging preferences, subject to applicable law.
You may opt out of promotional SMS messages at any time by replying STOP. Opting out of promotional messages does not prevent you from receiving critical transactional messages related to active orders or Subscriptions.
Message and data rates may apply.
5. Cost & Carrier Disclosure
Message and data rates may apply depending on your mobile carrier and plan.
Americanna Wellness, Inc. is not responsible for any charges incurred.
Carriers are not liable for delayed or undelivered messages.
6. Opt-Out & Help
You may opt out at any time by replying:
- STOP to cancel
- HELP for assistance
After opting out, you may receive one final confirmation message. No further messages will be sent unless you re-opt in.
For additional support, contact us at: [email protected] or 1-888-442-2702
7. Privacy & Data Use
We respect your privacy. Information collected through our SMS program is handled in accordance with our Privacy Policy, including how we collect, use, and share personal data.
We do not sell your SMS opt-in data.
Your phone number may be shared with trusted service providers solely to operate and deliver our messaging program.
8. Eligibility & Legal Compliance
Our SMS programs are intended for U.S. residents age 21 and over.
CBD and hemp-derived products are subject to state and local laws, which may change. You are responsible for confirming that receipt and use of our products is lawful in your jurisdiction.
9. Modification & Termination
We may update or terminate our SMS programs or these SMS Terms at any time. Changes will be effective when posted to this page. Continued participation after changes constitutes acceptance of the revised terms.
10. Disclaimer
SMS messaging may not be available on all carriers or devices. Delivery is subject to effective transmission by your mobile carrier and network availability.
11. Contact Information
Americanna Wellness, Inc.
1788 Midway Lane
Bellingham, WA 98226
[email protected]
1-888-442-2702